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Activation Code Replacement Request

If you have purchased a Clean Run Course Designer 3 or Clean Run Course Designer 4 activation license, but are no longer able to use the activation code you were originally given for that license, you can use this form to request a replacement activation code. This need can arise, for example, if you sell or discard your original computer, or replace your computer's hard drive.

Replacement activation codes are not intended to be used to move an activation license from one computer to another computer, and then back to the original computer. Requests to do so will be declined.

A separate activation license is required for each computer on which you run Course Designer in full-featured mode. If you want to run Course Designer in full-featured mode on more computers than you currently own activation licenses for, you will need to purchase additional activation licenses.

For any given activation license, at any given time there is only one valid activation code. If you are given a replacement activation code for a license, the activation code being replaced will no longer be valid, and can no longer be used to enable Course Designer to run in full-featured mode on the computer for which it was issued.

In order to process your request, we need the current request code on the computer on which your license will be used now, not a request code from your computer previously. The request code is displayed on the "Course Designer Activation" dialog box, that is displayed automatically when you open Course Designer.

If you own a Course Designer 4 activation license, and Course Designer 4 is not yet on the computer on which the activation license will be used now, you need to download and install Course Designer 4 on that computer first.

If your license is for Course Designer 3

If you only own a license for Course Designer 3, you aren't eligible to get a replacement activation code for Course Designer 4. You can, however, still get a replacement activation code for Course Designer 3. To do that, you will first need to download and install Course Designer 3 onto the computer you will be using it on. You then enter your Course Designer 3 request code into the request code field below.

Alternatively, as a Course Designer 3 licensee, you are eligible to buy an activation license for Course Designer 4 at the upgrade price. To do that, click the "Buy it!" button in the "Course Designer 4 Upgrade" section of the "Purchase/Upgrade" page.

Activation Code Replacement Request
Request code:
First name:
Last name:
E-mail address:
Reason:
   I'd like to permanently move my Course Designer license to a new or different computer. I will never again use Course Designer on the computer that I had been using the license on. In particular, I'm not intending to move my license back to the computer that I had been using my license on, after repairing that computer.
   I'm not changing which computer my license is on, but Course Designer needs a new activation code on this computer now due to a hardware or software issue on this computer.
   My Course Designer license had been working fine on this computer for a long time, but now for no apparent reason Course Designer says my free trial period has expired.
   None of the above accurately describes my situation.